Quality Assurance


We Assure quality by delivering the services as per international standards with implemented quality plan system and requirements to assure world-class execution.

Statement

This quality assurance outlines our belief and commitment to ensure that ongoing quality improvement is an integral part of our company. Enabling Change Limited will aim for continuous improvement in the quality of all aspects of its work as part of its determination to help learners achieve the highest possible standards. Enabling Change Limited aims to be the first choice for high-quality recruitment training across the entire recruitment sector

Purpose

The purpose of the Quality Assurance Policy is to ensure such continuous improvement through a process of self-evaluation and action planning. The Quality Assurance Policy and associated procedures will involve all employees, and The management of the process will be through the existing organizational structure. Line managers will initiate procedures within their teams and collate and agree action plans which will help form both individual and corporate development plans.

The quality assurance

Here i’s an overview of our Quality Assurance approach:

  1. Skilled and Dedicated Team:

We have a team of skilled professionals who are not only experts in their respective fields but also dedicated to upholding the principles of quality in every task they undertake. From our chefs and service staff to our life support personnel, each team member is trained to prioritize quality and customer satisfaction.

  1. Comprehensive Quality Management System:

We have implemented a comprehensive Quality Management System (QMS) that encompasses all aspects of our services. This QMS serves as a guiding framework to monitor and manage quality at each step, ensuring consistency and excellence.

  1. Rigorous Vendor Selection:

We carefully select our vendors and suppliers to ensure they meet our stringent quality standards. Our procurement process involves thorough evaluation and regular performance assessments to maintain the highest level of product and ingredient quality.

  1. Continuous Training and Development: We believe in the continuous improvement of our team members. Regular training sessions and workshops are conducted to keep them up-to-date with the latest industry practices and to enhance their skills and knowledge.
  2. Regular Inspections and Audits: To maintain consistency and identify areas for improvement, our services undergo regular internal inspections and audits. These evaluations allow us to address any potential issues proactively and make necessary adjustments to enhance overall quality.
  3. Customer Feedback and Satisfaction: We actively seek feedback from our clients to gauge their satisfaction levels. This feedback loop is invaluable in understanding their needs and preferences, helping us tailor our services to exceed their expectations.

7 Sustainability and Environmental Responsibility: In addition to ensuring quality in our services, we are committed to sustainability and environmental responsibility. We incorporate eco-friendly practices into our operations to minimize our impact on the environment.